Introducing Ingrid Stone: The Queen of Complaints

Let it be said that good and proper complaining is an art. Craft perhaps more than art, but I like to think that mine is done with the flourish of a particularly fine nib.

Let it be said that good and proper complaining is an art.  Craft perhaps more than art, but I like to think that mine is done with the flourish of a particularly fine nib.

Most people shuffle and schlep with their tail between their legs at returns and refund queues, they have an odd complex that afflicts them: guilt + insanity hang-up + being pathetica…